‘No water for five days, I want compensation’.
Calls are being made by families in south east London for Thames Water to pay out full compensation after a broken mains pipe left them without water for several days.
Nina Segal from Forest Hill said: “We have a four-year-old, we have a one-year-old, we didn’t receive any water from Thames Water. We didn’t have any water coming through our taps.”
She also said “dozens” in her neighbourhood had received less than what they were owed.
Thames Water has said it recognises the current scheme “does not always accurately reflect the experience customers have during a water supply interruption”.
